Questions & Answers

Basics

  • We encourage website owners to prevent attacks and protect their WordPress websites from hackers with our web application firewall (WAF) that automatically blocks website attacks and hacks.

  • The SecurityWP WordPress plugin offers a variety of helpful security features, including activity auditing, file integrity monitoring, and blacklist monitoring to identify and protect your website from threats.

  • No, SecurityWP Pro does not modify any files whatsoever. It definitely does not do anything to/with .htaccess. SecurityWP Pro does not affect, use, or have anything to do with any .htaccess file, anywhere.

  • We guarantee we’ll do everything within our power to keep the website safe. In security, there is no 100% solution. While we’re highly effective, there are various variables we cannot account for the website owner.

Account

  • Your license key is valid for one year from the purchase date. You need an active license key for continued access to automatic updates and support.

  • Yes, your subscription for a Personal, Plus or Professional license can be cancelled at anytime from your account page. You will retain access to support and updates until your license key expires, one year from the purchase date.

Terms

  • Yes we do! We stand behind the quality of our product and will refund 100% of your money if you are unhappy with the plugin.

  • Yes! Automatic updates are available free of charge to all users with a valid license key.

  • Your subscription can be cancelled at anytime after purchase. Once cancelled, your license key will not renew automatically and will expire on the expiration date.

    Once expired, you will no longer receive automatic updates or have access to support. You may manually renew your license at any time to reactivate your subscription.

Payments

  • We use Stripe & PayPal’s secure payment systems, which allows us to accept all kind of payments: credit cards or direct payment through a PayPal account.

  • Our prices are listed in US Dollars.